Capital One Auto Financing Loan Review | Find the Best Loan for You

Capital One Auto Financing Loan Review | Find the Best Loan for You


Capital One Auto Financing offers loans for new and used cars, trucks, minivans or SUVs for personal use, but the vehicle must be purchased through one of its participating dealers. You’ll need to finance at least $4,000, and the vehicle must be no older than 10 model years ago and have fewer than 120,000 miles.

Capital One also offers auto loan refinancing for vehicles 10 years old or newer with a payoff amount between $7,500 and $50,000. At least one applicant or co-applicant must be listed as a registered owner on the vehicle title, and you must be up to date on payments for both your existing loan and, if applicable, your mortgage loan.

To purchase an automobile, start by submitting an online application for prequalification. This will use a soft credit check and will not affect your credit score, and you could receive a decision within minutes. If approved, you’ll receive a personalized offer that lists any required documentation you’ll need to provide at the dealership, such as ones to prove your personal identity, residence and income.

Next, shop around on Capital One’s Auto Navigator and find a vehicle. It’s a good idea to call ahead to the dealership to be sure your desired auto is still available or to clarify any questions you may have.

Once you arrive at the dealership, identify yourself as a prequalified Auto Navigator customer and show your personalized offer and documentation. You’ll be required to complete a credit application based on the vehicle you’d like to buy, which may result in one or more hard inquiries posted to your credit report. To complete the purchase, you will sign a retail installment contract, which discloses your purchase and financing terms.

To refinance a vehicle through Capital One, you’ll also begin with the prequalification process and will typically receive a decision within 24 hours. If approved, you’ll select the offer you prefer, complete a credit application and submit to a hard credit check.

To finalize your refinance, you’ll e-sign the contract, provide your current lender details and send in any required documentation. You will also need to provide any title transfer documents, which vary by state.


Capital One does not charge an application fee for finance or refinance inquiries, and does not charge any prepayment fees. Capital One will pay your state’s transfer fee on your behalf and add it to your final loan amount.

To finance a vehicle, it will need to be:

  • at least $4,000.
  • a new or used car, truck, minivan or SUV for personal use.
  • a model year of 10 years old or newer and with fewer than 120,000 miles.

You must meet several requirements to qualify for Capital One’s refinancing program:

  • The new or used car, light truck, minivan or SUV must be 10 years old or newer and be for personal use.
  • The payoff amount on your current loan must be between $7,500 and $50,000.
  • Your current loan must not be with Capital One Auto Finance.
  • Your current lender must be reporting your loan to a major credit bureau, federally insured, or both Better Business Bureau accredited and a state registered lender or state registered auto dealer.
  • At least one applicant or co-applicant must be listed as a registered owner on the vehicle title.
  • You must be up to date on payments for both your existing loan and, if applicable, your mortgage loan.

The Capital One Auto Financing website does not list any information about possible discounts.

Capital One does not disclose a minimum credit score or required debt-to-income ratio. The minimum purchase price must be at least $4,000, but Capital One does not list a maximum loan amount for an auto purchase.

To refinance a vehicle, the payoff amount on your current auto loan must be between $7,500 and $50,000. However, your maximum loan amount may be based on your income, key credit characteristics and the vehicle you are refinancing.

Capital One has been accredited by the Better Business Bureau since 1995 and has an A- rating, and has a bad Trustpilot rating of 1.3 out of 5 stars based on more than 1,400 reviews. The Consumer Financial Protection Bureau received 422 complaints about Capital One in 2021 concerning vehicle loans. Most complaints dealt with getting the loan, managing the loan or problems at the end of the loan. Capital One gave a timely response to all but three of these complaints, and 402 closed with explanation, 17 closed with nonmonetary relief and three closed with monetary relief.

For questions about purchasing an auto, call 800-689-1789 from 9 a.m. to 9 p.m. Eastern Time Monday through Friday and 10 a.m. to 7 p.m. ET on Saturday.

For help with refinancing, call 833-292-8332 from 9 a.m. to 9 p.m. ET Monday through Friday.

  • People who prefer prequalification before heading to a dealership.
  • People who need to refinance an existing loan between $7,500 and $50,000.



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