Caribou Auto Loans Review

Caribou Auto Loans Review


Caribou connects borrowers with car refinancing and car insurance options. Refinancing options may be available for new or used car loans.

To apply for auto refinancing with Caribou, you will need to provide some identifying information as well as details about your current auto loan. Caribou will then provide you with loan refinancing options. Once you select an offer, you will need to provide your Social Security number, driver’s license, vehicle registration and car insurance, along with proof of mileage, residence and income. Other documents might be required, depending on your lender. Caribou or one of its lending partners will also perform a hard credit inquiry. If you are approved, you can sign your refinance documents online. The entire refinancing process, starting with the application and ending with funding, usually takes around 30 days, according to Caribou.


Caribou does not mention any discounts on its website.

Caribou has an A+ rating from the Better Business Bureau. On Trustpilot, Caribou has a 4.5-star rating based on more than 450 reviews. In 2021, the Consumer Financial Protection Bureau received one vehicle loan-related complaint and one credit reporting-related complaint about Caribou. Caribou provided a timely response to both complaints and closed each of them with an explanation.

Caribou’s customer service is available at 877-445-0070 Monday to Friday from 9 a.m. to 8 p.m. Eastern Time and Saturday and Sunday from 9 a.m. to 4 p.m. Eastern Time. Caribou customer service can also be reached by email at [email protected]

  • People who want an online refinancing process.
  • People who want a co-signer.
  • People who want to pre-qualify for auto loan refinancing.



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